PRIVACY DISCLOSURE STATEMENT

Our Privacy Commitment to You

Protecting your privacy is important to Commerce Union Bank.  We want you to understand what information we collect and how it is used.  As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and we are committed to treating customer information responsibly.

Information We Collect

We may collect “nonpublic personal information” about you from the following sources:

• Information we receive from you on applications or other loan and account forms;
• Information about your transactions with us, our affiliates or others; and
• Information we receive from third parties such as credit bureaus.
• Information from visitors to our website, such as those provided through online forms.

“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you.  For example, nonpublic personal information includes information regarding your account balance, payment history, overdraft history, etc.

Information We Disclose

While acknowledging the importance of protecting customer information, we may find it necessary in the course of conducting business to disclose nonpublic personal information we collect about you, as described above, in some or all of the following circumstances:

• Information may be shared with our affiliates (i.e., companies related to us by a common control or ownership) to enable them to provide customer service or account maintenance;
• Information may be shared with non-affiliated third parties (as permitted by law) who are assisting us by performing services or functions on our behalf, such as agents, brokers, brokerage firms, insurance companies, administrators, and service providers;
• Information may be shared with other financial services companies, such as banks, insurance companies, securities brokers or dealers, with whom we have joint marketing arrangements;
• Information may be shared with non-financial companies, such as direct marketers;
• Information may be shared with non-affiliated third parties as permitted or required by law, such as compliance with a subpoena, fraud prevention, or compliance with an inquiry from a government agency or regulator.
• Information may be shared with our affiliates so they may tell you about other products or services offered that might be beneficial or useful to you. 
• Information may be shared if you authorize or request the disclosure.

If you prefer that we not disclose nonpublic personal information about you to such nonaffiliated third parties (with respect to your account or loan), you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). 

If you wish to opt out of disclosures to affiliated parties or non-affiliated third parties, you may call the following number: 615-384-3357

Protecting the Information

We take steps to safeguard customer information.  We restrict access to your personal and account information to those employees who need to know that information to provide products and services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Maintenance of Accurate Information

You have the expectation that Commerce Union Bank will follow reasonable commercial standards to maintain accurate and complete financial information.  As such, we have procedures in place to meet that expectation.  If, for any reason, you feel the information we have on your relationship with Commerce Union Bank is inaccurate or incomplete, please contact us.  We will investigate your concerns and correct any inaccuracies immediately.

Contact Us

Your financial privacy is an important part of your relationship with Commerce Union Bank.  If you have questions about this statement, please call us at 615-384-3357.  You may also visit our website at www.commeceunionbank.com.